Wikit
About
Wikit is a B2E / B2A chatbot solution that handle various requests from end-users in an automated way. We cover different use cases for enterprises and public organizations:
- Internal to enterprises & public organizations: IT support / HR assistance / Facility Management for employees and agents
- External to public administrations: Citizen Relationship Management (administrative information, access to services, requests and follow-up of aid and grant files, etc.)
Our promise:
- Increase user satisfaction
- Optimize the loads at the level of the support functions (IT teams, Citizen Relationship Management, ...)
The Wikit platform is based on AI technologies applied to Natural Language Processing (NLP). It brings together all the elements required to build a virtual assistant integrated to our customer information systems.
Contents & Usages, Software
Digital Infrastructures, Retail & Distribution
41 Quai Fulchiron
69005
LYON
BOUVARD Christophe
Co-Founder & CTO